§ 1. General Provisions

1. These Terms and Conditions define the rules for making purchases in the online Store operating at the internet address www.vinylvibe.pl.

2. The Store is run by the Seller: Pracownia Krystian Liberadzki with its registered office in Godzianów, ul. Lipowa 48, 96-126, REGON 381779940, NIP 8361819783, being the owner and administrator of the Website;

3. Contact with the Store: via e-mail: pracownia@vinylvibe.pl or in writing to the above-mentioned address.

4. The terms used in the Terms and Conditions have the following meanings:

   • Administrator – Pracownia Krystian Liberadzki with its registered office in Godzianów, ul. Lipowa 48, 96-126, REGON 381779940, NIP 8361819783;

   • Personal Data – information about an identified or identifiable natural person; an identifiable natural person is a person who can be directly or indirectly identified, in particular on the basis of an identifier such as name and surname, identification number, location data, online identifier;

   • Contact Form – A form available on the website www.vinylvibe.pl enabling contact with the Seller, including a contact form for cooperation;

   • Order Form – A form available on the website www.vinylvibe.pl enabling the placement of an order;

   • Consumer – a person within the meaning of Art. 22¹ of the Civil Code;

   • Buyer's Account – a collection of resources in the Seller's ICT system, marked with an individual name (login – email address) and password, in which the Buyer's data is collected, including information about placed Orders, referred to on the website www.vinylvibe.pl as My Account;

   • Buyer – a natural person purchasing Products in the Store in accordance with these Terms and Conditions, or a legal person or an organizational unit without legal personality purchasing Products in the Store in accordance with these Terms and Conditions or the General Terms and Conditions of Sale;

   • General Terms and Conditions of Sale – terms of sale applicable to contracts concluded between the Seller and a legal person or an organizational unit without legal personality, available at: […];

   • Product – a movable item available in the Store which is the subject of the Agreement between the Buyer and the Seller;

   • Terms and Conditions – this document, specifying the terms and rules for using the Store and purchasing Products therein, located at www.vinylvibe.pl/regulamin;

   • GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement such data, and repealing Directive 95/46/EC;

   • Store – The online store operating at www.vinylvibe.pl, selling Products in its offer;

   • Seller – Pracownia Krystian Liberadzki with its registered office in Godzianów, ul. Lipowa 48, 96-126, REGON 381779940, NIP 8361819783;

   • Website – the website www.vinylvibe.pl, through which the Store conducts its activities;

   • Agreement – A Product Sales Agreement concluded between the Buyer and the Seller via the Store;

   • User – any entity visiting the Website;

   • Order – the submission by the Buyer of a statement of purchase of a Product offered by the Seller;

5. Photos and other materials posted on the Website are the property of the Store or other legal and natural persons, in agreement with the Store, and are subject to legal protection, in particular based on copyright regulations and regulations on combating unfair competition. Any use of these materials beyond the so-called permitted use under copyright law requires the prior consent of the Store.

§ 2. Subject of the Store's Activity

1. Only retail sale of furniture made of wood, in particular for vinyl records and turntables, is conducted through the Store. Wholesale is conducted on the basis of the General Terms and Conditions of Sale. To place a wholesale order, it is necessary to contact: pracownia@vinylvibe.pl.

2. At the same time, the Store provides electronic services in the form of:

   • creating and maintaining a Buyer's Account and

   • providing a Contact Form and an Order Form, through which the User can order the Seller's Products.

§ 3. Placing an Order

1. Information provided on the Store's websites, including information about the presented Products, and in particular their descriptions, technical and performance parameters, and prices, constitute an invitation to conclude an agreement within the meaning of Art. 71 of the Civil Code.

2. The Store reserves that the actual appearance of the Product presented in the photo may differ slightly from the state presented in the photos. Photos are for illustrative purposes only; in particular, the difference between the colors of the wood indicated in the photo and the actual manufactured Products does not constitute grounds for the Buyer to submit any complaints.

3. All Products offered in the Store are brand new and original.

4. A condition for placing an Order in the Store by the Buyer is to read these Terms and Conditions and accept its provisions during the Order placement procedure. By placing an Order, the Buyer confirms that they know the content of the Terms and Conditions and agree to conclude an Agreement with the Seller on the terms specified therein. Placing an Order results in the conclusion of an Agreement between the Seller and the Buyer.

5. Purchasing a Product does not require registration in the Store.

6. Placing an Order takes place using the Order Form, in which the Buyer provides the following data:

   • First Name and Surname / Shipping Address / E-mail Address / Phone Number.

7. Confirmation of the effective placement of an Order by the Buyer is a response sent to the Buyer's e-mail address from the Store confirming the acceptance of the Order.

8. Without the prior consent of the Store, it is not possible to change or cancel an Order regarding purchased Products after finally selecting the "Place Order" option in the Order Form. Making changes is possible by contacting the Store via e-mail: pracownia@vinylvibe.pl. This does not exclude the Buyer's right referred to in § 6 of the Terms and Conditions.

9. Order fulfillment (shipping of the Product) takes place immediately:

   • after the entire payment is received in the bank account specified in the Order confirmation in the case of payment by bank transfer;

   • after the entire amount is received in the Store's account on PayPal or Przelewy24, in the case of online payments;

   • after placing the Order in the case of choosing the "cash on delivery" option.

10. In any case, the condition is the payment of the entire amount resulting from the Order, i.e., the price for the ordered Products and shipping costs according to the selected option. The Product remains the property of the Seller until the entire amount resulting from the Order is paid.

§ 4. Payments and Delivery

1. All prices listed on the Store's website are in Polish Zloty (PLN) and include VAT.

2. The following forms of payment are honored in the Store:

   • Standard bank transfer – transfer details:

     • BANK: ALIOR Bank

     • COMPANY NAME: Pracownia Krystian Liberadzki

     • ADDRESS: ul. Lipowa 48, 96-126 Godzianów

     • DOMESTIC ACCOUNT: 41 2490 0005 0000 4530 2702 0731

     • IBAN: PL41 2490 0005 0000 4530 2702 0731

   • Online payments – via the following external payment systems:

     • PayPal, operated by PayPal (Europe) S.à r.l. et Cie, S.C.A.

     • Przelewy24, operated by PayPro S.A. with its registered office in Poznań.

     • PayU, operated by PayU S.A. with its registered office in Poznań.

   • We accept payments by payment cards (Visa, Mastercard).

   • The entity providing online payment services for fast transfers is Autopay S.A.

3. In the case of choosing online payments, the Buyer will be required to provide the PayPal or Przelewy24 services with the data required to process the payment.

4. Payment via external payment systems takes place in accordance with the terms and conditions and privacy policy of each of these entities.

5. Before using the services of external payment systems, the Buyer is obliged to carefully read the terms and conditions and the privacy policy of the entity whose services they intend to use. The Seller is not responsible for the correctness of the online payment service, nor for the correctness of the processing of the Buyer's personal data provided in connection with the online payment.

6. The operator of payment cards is PayPro SA Settlement Agent, ul. Kanclerska 15, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań-Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register under KRS number 0000347935, NIP 7792369887.

7. The purchased Product is shipped within 2 to 3 weeks.

8. In the event of the unavailability of some or all of the Products covered by the Order, the Buyer is informed immediately. In the case of partial unavailability of Products, the Buyer decides whether the Order is to be fulfilled partially or canceled in full. In the event of payment, the Store will immediately refund the Buyer the entire amount relating to the canceled part of the Order.

9. An Order for which payment has not been made by the Buyer within 5 days from the date of Order confirmation will be automatically canceled. The Seller's liability for failure to fulfill the Order in such a case is fully waived.

10. The shipment with the Product is sent in accordance with § 3 point 9 above. Shipping is carried out immediately (usually 3 business days). The final delivery date results from the delivery option selected by the Buyer.

11. All deliveries are fulfilled for free.

12. Detailed shipping costs, depending on the selected option, are indicated on the Website.

13. For each Product sold, a receipt or VAT Invoice is issued (according to the data provided by the Buyer).

14. The Seller, after prior notification to the Buyer, reserves the right to withdraw from the Agreement in the event that the Buyer purchases a Product available in the Store, and for reasons beyond the Seller's control, this Product turns out to be unavailable. Withdrawal may take place within 30 days from the date of Purchase. In such a case, the Buyer will receive a refund of the amount previously paid.

15. The Seller is not responsible for non-delivery of the Product or delay in delivery caused by an incorrect or incomplete address and circumstances of force majeure.

16. The Store handles orders where the delivery address is also outside of Poland. All transport costs, customs duties, and any other costs related to the delivery of the Product outside of Poland shall be borne by the Buyer.

17. A Buyer who does not collect the ordered Products in the case of "cash on delivery" payment will be charged the costs of sending the shipment and its return to the sender, and the Order itself will be canceled. A Buyer who does not collect the ordered Products in the case of other types of payment will be charged the costs of reshipping. In the event of a subsequent failure to collect, the Order will be canceled, while maintaining the Store's right to charge the Buyer for shipping costs.

18. Before collecting the shipment from the post office or from a courier, check if the packaging has not been damaged in transport. In particular, pay attention to the condition of the tapes or seals affixed to the shipment. In the event that the packaging of the shipment shows signs of damage or if the seals (tapes) are broken, do not accept the shipment and, in the presence of the courier, draw up a damage report and contact the Seller as soon as possible to clarify the matter. Failure to state irregularities in the quantity or quality of the shipment upon receipt may have a negative impact on the outcome of the Buyer's claims for damage or theft of the shipment in transit.

     

§ 5. Registration

1. The Buyer may use the option of creating and maintaining a Buyer's Account on the Website.

2. Creating a Buyer's Account takes place by checking the option "Create an account?" under the Order Form and providing a password for the account.

3. In order to log in to the Store, the Buyer should provide a login and password. The Buyer's login is the e-mail address provided by them. The password is a string of characters determined by the Client. The Buyer's password is not known to the Seller, and the Buyer is obliged to keep it secret and protect it against unauthorized access by third parties.

4. The User may at any time request the deletion of the Buyer's Account by sending an e-mail to pracownia@vinylvibe.pl.

§ 6. Withdrawal from the Agreement

1. A Buyer who is a Consumer has the right to withdraw from the Agreement within 14 days without giving any reason by submitting an appropriate statement in writing (legal basis: Act of May 30, 2014, on consumer rights, Journal of Laws of 2014, item 827). To meet this deadline, it is sufficient to send the statement before its expiry (statement template) by e-mail to the address pracownia@vinylvibe.pl or by post to the Store's address: Pracownia Krystian Liberadzki Lipowa 48, 96-126 Godzianów.

2. A Product returned in this mode will be accepted only if it is sent back fully complete, is not damaged, and does not bear traces of use indicating use of the Product other than just for the purpose of checking it.

3. In the case of exercising the right to withdraw from the Agreement, the Buyer is obliged to send back the returned Product at their own expense to the address of the Store's registered office.

4. The Buyer is obliged to return the Product to the Seller no later than 14 days from the day on which they withdrew from the Agreement. To meet the deadline, it is sufficient to send the Product back before its expiry.

5. The Buyer is responsible for any reduction in the value of the Product resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics, and functioning of the Product.

6. The return shipment should include a written statement of withdrawal from the agreement and the account number to which the Store is to refund the payment. The returned Product should be packed in a way that prevents its damage during transport.

7. Within two business days of receiving the Products together with the statement of withdrawal from the Agreement, the Store will check the Product. If the Product meets the requirements mentioned in point 3 of this paragraph, the Seller will, within 14 days, refund all payments made by the Buyer, including the costs of delivering the Product. The refund is made using the same method of payment as used by the Buyer, unless the Buyer has explicitly agreed to another method of return. If the Buyer chose a method of delivering the Product other than the cheapest standard method of delivery offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Buyer.

§ 7. Complaints

1. The Buyer may exercise the rights granted to them by the Seller under the warranty for defects.

2. The Seller is obliged to deliver the Product without defects. If a defect in the Product is found, the Buyer is entitled, in particular, to lodge a complaint within 2 years from the date of delivery of the Product and one year from the date of discovery of the Product defect. Under the terms set out in the Civil Code, the Buyer may request repair of the Product, replacement of the Product with one free of defects, a price reduction, or may withdraw from the Agreement.

3. Complaints regarding ordered Products should be submitted via the contact form – https://vinylvibe.pl/pl/i/Kontakt/9

4. The complaint notification should contain the following data: name and surname of the Buyer, address, Order number (# number), date of transaction, subject and reason for the complaint, type of damage, approximate extent of damage and its estimated value, time and place of occurrence of damage, full photo documentation necessary to determine the causes of the damage, contact details, and the expected method of fulfilling the Store's obligations.

5. The Seller is not responsible for defects resulting from natural wear and tear of the Product, its parts, or the material from which it was made. The Seller is not responsible for damage or destruction of the Product resulting from reasons other than technological defects inherent in them. In particular, the Seller is not responsible for mechanical damage and external defects caused by reasons independent of the Seller. In particular, but not exclusively, the Seller is not responsible for:

   • the occurrence of discoloration and damage to the Product caused by improper use;

   • diversity in the shades of wooden elements due to the structure of the wood and the technological properties of the Product's production;

   • damage to the Product as a result of random events independent of the Seller (fire, flood, flooding, actions of third parties, etc.).

6. Complaints submitted by the Buyer will be considered within 14 days from the date of their submission.

7. The Buyer will be notified of the resolution of the submitted complaint via the same channel through which the complaint was sent.

8. Costs incurred by the Buyer related to sending back the complained Product shall be refunded by the Seller after considering the complaint within 14 days to the account indicated by the Buyer.

9. In the case of an unjustified complaint, in particular in the case of reporting defects that arose solely through the fault of the user, all costs shall be covered by the Buyer.

§ 8. Privacy Policy

1. Pracownia Krystian Liberadzki with its registered office in Godzianów, ul. Lipowa 48, 96-126, REGON 381779940, NIP 8361819783, e-mail: pracownia@vinylvibe.pl.

2. The Seller processes the following personal data of the User:

   • data provided to the Seller by the User via the Contact Form or Order Form, in particular name, surname, address, e-mail address, telephone, and

   • personal data collected as part of the User's use of the Website, including those saved in cookies.

3. User's personal data are protected in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

4. Users' personal data will be processed by the Administrator for the purpose of:

   • answering questions contained in the Contact Form, including consideration of Product complaints;

   • performance of the contract (Order fulfillment), providing electronic services (creating and maintaining a Buyer's Account);

   • marketing of the Seller's own products.

5. The legal basis for processing personal data is:

   • in the case referred to in paragraph 4 point a – fulfillment of the legitimate interests of the Administrator in the form of communication with the User;

   • in the case referred to in paragraph 4 point b – necessity for the performance of the contract, provision of the service;

   • in the case referred to in paragraph 4 point c – fulfillment of the legitimate interests of the Administrator in the form of marketing own products;

   • in the case of providing data other than those marked as mandatory in the form – User's consent.

6. Providing data is voluntary, but lack of consent to the processing of personal data marked as mandatory will make it impossible to answer questions in the Contact Form, fulfill the Order, or provide services electronically.

7. Personal data will be processed for the period necessary to answer the questions in the Contact Form, to provide services electronically, or to fulfill the Order, or, when the basis for processing is consent, until the consent for processing is withdrawn; after this time, they may be processed for the period of limitation of potential claims.

8. The User's personal data may be entrusted for processing to entities that enable the provision of services and the fulfillment of Orders by the Seller. Such recipients of personal data include: courier companies (Poczta Polska, DPD, InPost), a hosting company, a company providing Website maintenance and development services, a digital marketing company, and an accounting office.

9. The User has the right to request access to their personal data, their rectification, erasure, or restriction of processing, as well as the right to object to processing, the right to data portability, and the right to lodge a complaint with a supervisory authority.

10. The Administrator does not transfer personal data to countries outside the European Union.

§ 9. Cookie Policy

1. For the User's convenience, the Store uses cookies. The entity placing cookies on the Portal user's terminal device and gaining access to them is the Service Provider.

2. Entities cooperating with the Website, e.g., partners providing analytical services, advertisers, may also place information in the user's terminal device and use it. The Seller uses external cookies for the following purposes:

   • Google Analytics – analysis of user behavior on the Website.

Did you know that:

• Cookies are IT data, in particular text files, which are stored in the User's terminal device and are intended for using the Website.

• The entity placing cookies on the User's terminal device and gaining access to them is the Website operator or entities cooperating with it.

• Cookies are used for the following purposes:

  • creating statistics that help understand how Website Users use the pages, which allows for improving their structure and content;

  • maintaining the Website User's session (after logging in), thanks to which the User does not have to re-enter the login and password on every subpage of the Website;

Two basic types of cookies are used within the Website: "session" (session cookies) and "persistent" (persistent cookies).

Session cookies They are temporary files that are stored in the User's terminal device until logging out, leaving the website, or turning off the software (web browser).

Persistent cookies They are files stored in the User's terminal device for the time specified in the cookie parameters or until they are deleted by the User.

The following types of cookies are used within the Website: a) "necessary" cookies, enabling the use of services available within the Website; b) cookies used to ensure security; c) "performance" cookies, enabling the collection of information on the way the Website's pages are used; d) "functional" cookies, enabling "remembering" the settings selected by the User and personalizing the User interface; e) "advertising" cookies, enabling the delivery of advertising content more tailored to their interests.

Remember that:

• Web browsing software (web browser) usually allows the storage of cookies in the User's terminal device by default.

• Website Users can change the settings in this regard.

• The web browser allows for the deletion of cookies. It is also possible to automatically block cookies.

• Restrictions on the use of cookies may affect some functionalities available on the Website.

How to disable cookies? Most browsers automatically allow cookies, but you can easily change your browser settings. If the User does not want to receive cookies, they must change their browser settings. We reserve the right that disabling cookies necessary for authentication, security, and maintaining user preferences may make it difficult, and in extreme cases impossible, to use the Website.

How to manage cookie settings? To manage cookie settings, select a web browser/system from the list below and follow the instructions:

• IE: Tools > Internet Options > Privacy (Move slider to the top to block all).

• Chrome: Settings > Show advanced settings > Privacy > Content settings > Cookies (Select "Block cookies and data from third-party sites").

• Firefox: Tools > Options > Privacy (Select "Firefox will use user settings").

• Safari: Preferences > Security (Select the security level).

• Opera: Tool > Preferences > Advanced > Cookies (Select "Never accept cookies").

§ 10. System Logs

1. Like most web service publishers, the Website collects HTTP queries directed to the Website's server based on the analysis of access logs.

2. The collected information may include: the IP address from which the query came, the name of the User's station, the system date and time of registration and arrival of the query, information about errors that occurred during the execution of the http transaction.

3. Only persons authorized to administer the Seller's IT system have access to the information.

4. System logs are used for technical purposes related to the administration of the Website's servers, as well as for statistical purposes. Aggregate summaries in the form of such statistics do not contain any features identifying the User.

§ 11. Other Provisions

1. It is prohibited for the User to provide content of an unlawful nature.

2. In order to use the Store's services, the User must possess a device enabling: access to the Internet and browsing of Internet resources.

3. Users have the right to lodge a complaint regarding irregularities in the functioning of the Website, including the operation of the order form and the Buyer's Account, by sending a complaint to the address: pracownia@vinylvibe.pl.

§ 12. Final Provisions

1. In matters not regulated by these Terms and Conditions, the applicable provisions of law shall apply, including in particular the provisions of the Act of 30 May 2014 on consumer rights, the Act of 23 April 1964 – Civil Code, the Act of 18 July 2002 on the provision of electronic services, and the GDPR.

2. Disputes arising from the application of these Terms and Conditions and in connection with the performance of contracts concluded between the Store and the Buyer shall be considered by the Court competent according to the provisions on material and local jurisdiction in accordance with the Act of 17 November 1964 – Code of Civil Procedure.

3. The Seller reserves the right to introduce changes to these Terms and Conditions, provided that for Agreements concluded before the change, the version of the Terms and Conditions in force at the time the order was placed by the Buyer shall apply.

4. Date of publication of the terms and conditions: 31 May 2018.

General Terms and Conditions of Sale (GTC)

applicable to contracts concluded by Pracownia Krystian Liberadzki with a legal person or an organizational unit without legal personality.

I. General Provisions

• § 1. These General Terms and Conditions of Sale apply to all sales contracts for goods concluded by vinyl vibe.

• § 2. The terms used in these General Terms and Conditions of Sale mean:

  • Seller – Pracownia Krystian Liberadzki

  • Buyer – a legal person or an organizational unit without legal personality, being the purchaser of goods offered by vinyl vibe.

  • General Terms and Conditions of Sale (GTC) – these General Terms and Conditions of Sale regulate the rules of cooperation regarding the sale and delivery of all goods offered to the Buyer by vinyl vibe.

  • Goods – products (including, but not limited to, wooden accessories for mobile devices) manufactured and sold by vinyl vibe at the Buyer's request.

• § 3. These GTC are a contractual regulation binding the parties in the scope of the sale of goods. The parties exclude the use of other contractual templates (general terms of contract, sales conditions, contract templates, regulations, etc.) used or established by the Buyer.

• § 4. The provisions contained in these GTC may only be changed in writing (including via e-mail) under penalty of nullity. The conclusion of a separate sales agreement excludes the application of these GTC only in the scope regulated therein in a different manner.

• § 5. The GTC are made available for the Buyer's knowledge and acceptance on the Seller's website: www.vinylvibe.pl in a form allowing for their download and reproduction. If the Buyer remains in a permanent commercial relationship with the Seller, a one-time acceptance of the GTC is considered as their acceptance for all other orders and sales contracts.

II. Conclusion of the Sales Agreement

• § 6. The sales agreement is concluded upon confirmation by the Seller of the acceptance for implementation of the order placed by the Buyer. Orders must be submitted in a documented manner via e-mail or traditional written form. The Seller reserves the right to modify the conditions of order fulfillment after its acceptance – in such a situation, the agreement is concluded upon receipt by the Seller of the Buyer's confirmation of the modification. The parties exclude any legally provided possibilities for silent (implied) conclusion of the contract. After the conclusion of the sales contract, the parties exclude the possibility of withdrawal by the Buyer.

• § 7. The conclusion of a sales contract is equivalent to accepting these GTC.

III. Complaints, Liability for Defects

• § 8. The Buyer is responsible for ensuring that the requirements regarding the goods ordered and their quality and quantity correspond to the factual state.

• § 9. The Buyer is obliged to inspect the purchased goods in terms of quantity and quality immediately upon receipt by confirming receipt on the WZ document (waybill or other delivery document).

• § 10. Notification of any complaints must be made in writing, immediately after revealing the defects, before using the goods.

• § 11. For every complaint, the basis for its consideration by vinyl vibe is the Buyer's adherence to the following rules:

  • Immediately report the complaint to the Seller, including: a) subject of damage, b) type of damage, c) approximate size and estimated value, d) time and place, e) full photo documentation, g) description and photos of loading/unloading and unpacking, h) contact details.

  • Leave the site of the damage intact until the arrival of the Seller's representative or insurance loss adjuster, unless otherwise agreed in writing.

  • Keep the damaged packaging and goods for inspection.

  • Make every effort to prevent the damage from increasing.

  • Provide the Seller with explanations and assistance needed to establish the circumstances.

  • Immediately send copies of any letters or acts related to the event.

  • In case of suspected crime, notify the appropriate law enforcement authorities.

• § 12. In case of an unjustified complaint, the Seller has the right to charge the Buyer for inspection costs and travel expenses.

• § 13. If a complaint is justified, the Seller may replace the goods with ones free of defects or, if possible, remove the defect.

• § 14. In case of damage confirmed by independent experts, the Buyer may seek compensation based on the Seller's insurance policy. Liability is excluded if the damage was the Buyer's fault.

• § 15. Filing a complaint does not release the Buyer from the obligation to pay the full price for the order.

IV. Delivery, Collections, Deadlines, and Costs

• § 16. Delivery is carried out based on the order confirmation, which also specifies the approximate delivery date.

• § 17. The Buyer is obliged to collect the goods on the agreed date or after notification of readiness.

• § 18. The risk of loss or damage to the goods, as well as the risk of delay, passes from the Seller to the Buyer upon handing the goods to the shipping company/carrier, regardless of who bears the transport costs.

• § 19. The Buyer must designate a person responsible for collecting the goods.

• § 20. Telephone arrangements must be confirmed in writing (e-mail) to be binding.

• § 21. The Seller is not responsible for failure to meet deadlines due to reasons beyond the Seller's control or Force Majeure.

• § 22. A delay not exceeding 5 business days is not treated as a breach of the deadline.

V. Payment Terms, Withdrawal from the Contract

• § 23. Prices are net prices and will be increased by VAT according to applicable rates.

• § 24. The date of payment is the date the Seller's bank account is credited.

• § 25. The Seller has the right to a unilateral price increase if public law burdens (e.g., customs duties) increase after the contract is concluded.

• § 26. The Seller reserves that ownership of the goods passes to the Buyer only upon payment of the full price.

• § 27. If payment is delayed, the Seller may suspend the fulfillment of the order.

• § 28. In case of late payment, the Seller is entitled to statutory interest for delay.

• § 29. The Buyer has no right to offset their receivables against the Seller's receivables.

• § 30. Withdrawal from the order requires written consent from the Seller and may involve covering the costs already incurred by the Seller.

• § 31. The Buyer has no right to withdraw if the goods were manufactured according to the Buyer's specifications.

VI. Liability

• § 32. The Seller is not liable for damage resulting from causes other than inherent technological defects. This includes improper use, wood shade diversity, and random events (fire, flood, third parties).

• § 33. The Seller's liability is limited to the amount of the price paid for the given order.

VII. Confidentiality

• § 34. The parties treat the conditions and information obtained during cooperation as confidential.

• § 35. The confidentiality obligation remains in force after the termination of the contract.

VIII. Final Provisions

• § 36. The Buyer accepts that wood samples do not 100% reflect the actual appearance of the manufactured Goods. Discoloration during use or color differences compared to samples do not constitute grounds for complaint.

• § 37. Polish law applies exclusively. The Civil Code applies to matters not regulated.

• § 38. If any provision is found invalid, it does not affect the remaining provisions.

• § 39. Disputes shall be settled by the court competent for the Seller's registered office.

• § 40. These GTC enter into force on 31 May 2018.