Statute

TERMS AND CONDITIONS OF THE VINYL VIBE ONLINE STORE

Effective from 7 September 2026

§ 1. General Provisions

These Terms and Conditions govern the use of the Vinyl Vibe online store at www.vinylvibe.pl, the placing of Orders, the conclusion of Sales Contracts, payments, delivery of Products, withdrawal from the Contract, complaints and the use of electronically supplied services.
The online store is operated by:

Pracownia Krystian Liberadzki
ul. Lipowa 48
96-126 Godzianów
Poland
NIP: 8361819783
REGON: 381779940

Hereinafter referred to as the “Seller”.

The Seller’s contact details:

Email: pracownia@vinylvibe.pl
Phone: +48 570 628 423
Postal address: Pracownia Krystian Liberadzki, ul. Lipowa 48, 96-126 Godzianów, Poland.

The Seller can be contacted by telephone during the hours stated on the Store’s “Contact” page.
These Terms and Conditions are available free of charge on the Store’s website in a form that allows them to be saved, reproduced and printed.
The Buyer must read these Terms and Conditions before placing an Order.
Using the Store requires an Internet-enabled device, an up-to-date web browser, an active email address and, for certain features, cookies and JavaScript enabled.

§ 2. Definitions

The following terms used in these Terms and Conditions have the meanings set out below:

Store — the Vinyl Vibe online store at www.vinylvibe.pl.
Seller — Pracownia Krystian Liberadzki, ul. Lipowa 48, 96-126 Godzianów, NIP 8361819783, REGON 381779940.
Buyer — a natural person, legal person or organisational entity without legal personality placing an Order or entering into a Contract with the Seller.
Consumer — a natural person entering into a legal transaction with the Seller that is not directly related to that person’s business or professional activity.
Entrepreneur with Consumer Rights — a natural person entering into a Contract directly related to their business activity where the content of the Contract indicates that it is not professional in nature for that person, as determined in particular by the scope of their business activity disclosed in Poland’s Central Register and Information on Economic Activity (CEIDG).
Business Buyer — a Buyer purchasing in connection with their business or professional activity who is neither a Consumer nor an Entrepreneur with Consumer Rights.
Product — a movable item offered in the Store, particularly furniture, a cabinet, stand, shelf or another item made from wood or other materials specified in the Product description.
Standard Product — a Product offered according to a standard specification available in the Store, including when it is manufactured only after the Order is placed.
Custom Product — a non-prefabricated item made to the Buyer’s individual specifications or to meet their personalised needs, particularly a Product with non-standard dimensions, construction, layout, fittings, an individual finish or other features agreed with the Buyer that differ from the Seller’s standard offering.
The fact that a Product is manufactured after an Order is placed does not automatically make it a Custom Product.
Choosing from standard Product options available in the Store, such as a standard colour or standard version, does not automatically make the Product a Custom Product.
Order — a declaration by the Buyer directly intended to conclude a Sales Contract for a Product.
Contract — a sales contract concluded between the Seller and the Buyer.
Business Day — Monday to Friday, excluding public holidays in Poland.
Terms and Conditions — these Terms and Conditions of the Vinyl Vibe online store.
Privacy Policy — the document setting out the rules for processing personal data and using cookies in the Store.

§ 3. Products and the Characteristics of Natural Wood

The Seller specialises in handcrafting furniture and accessories, particularly for turntables, Hi-Fi equipment and vinyl record storage.
Detailed Product information, particularly dimensions, materials, finishes, options, estimated production time and price, is provided on the relevant Product page.
Solid wood Products are made from a natural material. Individual items may differ in:

a) grain pattern and direction,
b) wood shade,
c) surface texture,
d) the distribution of natural wood characteristics, including knots,
e) how individual pieces of wood respond to oiling or other finishes.

Natural differences typical of the wood species that do not cause the Product to differ from its description, agreed option or the Contract do not constitute a lack of conformity with the Contract.
Product photographs aim to represent their appearance as faithfully as possible. The actual shade may differ slightly from the screen image due to the wood’s natural properties, lighting during photography and the settings of the device displaying the photographs.
Paragraphs 3–5 do not restrict Consumer rights where the Product received genuinely does not conform to the Contract, particularly the ordered wood species, finish, dimensions or other agreed features.
The Buyer should use the Product for its intended purpose and follow the Seller’s assembly, use and care instructions.
If an anti-tip kit or wall-fixing kit is supplied with the Product, the Buyer should install it according to the instructions, particularly for furniture with pull-out drawers or components whose load may affect stability.
The Seller is not liable for damage caused by improper use, incorrect assembly by the Buyer, use contrary to instructions, improper care or external factors, subject to mandatory laws governing the Seller’s liability.

§ 4. Placing Orders and Concluding the Contract

Product information displayed in the Store constitutes an invitation to enter into a Contract within the meaning of the Polish Civil Code.
The Buyer may place Orders 24 hours a day, seven days a week, subject to technical interruptions.
To place an Order, the Buyer:

a) selects the Product and its available options,
b) adds the Product to the basket,
c) provides the details required to fulfil the Order,
d) selects an available delivery and payment method,
e) reads and accepts these Terms and Conditions,
f) checks the Order summary, including the total price, delivery costs and other charges,
g) submits the Order using a button that clearly states that placing the Order entails an obligation to pay.

Creating an Account in the Store is not required to make a purchase.
After the Order is placed, the Seller sends an acknowledgement of receipt to the email address provided by the Buyer.
The Contract is concluded when the Buyer receives an email confirming acceptance of the Order for fulfilment.
The Seller provides confirmation of the concluded Contract on a durable medium, particularly by email.
If, before the Contract is concluded, fulfilment proves impossible for reasons beyond the Seller’s control, the Seller will inform the Buyer and will not accept the Order for fulfilment.
If payment has already been collected and the Order cannot be accepted, the amount paid will be refunded without delay using the same payment method, unless the Buyer agrees to another refund method.
If an Order contains several Products and some cannot be supplied, the Seller will contact the Buyer and propose fulfilment of the remaining part or cancellation of the relevant part of the Order.
The Buyer must provide accurate and up-to-date information necessary to fulfil the Order.
The Seller is not liable for the consequences of an incorrect delivery address or other incorrect information provided by the Buyer to the extent that those consequences arise solely from the Buyer’s act or omission.

§ 5. Custom Orders and Product Changes

The Seller offers Products made to individual dimensions, designs and other agreed Buyer requirements.
The details of a Custom Product, particularly dimensions, construction, materials, finish, price and estimated production time, are agreed individually between the Seller and the Buyer.
These arrangements may be made particularly by electronic communication.
The final specification accepted by both parties forms part of the Contract.
Before accepting a design or specification, the Buyer must check particularly the Product’s dimensions and suitability for its intended location.
Changes requested after confirmation of the specification may affect the price and production time.
The Seller will inform the Buyer of the effect of proposed changes on the price or completion date before implementing them.
If the production stage no longer allows a change, the Seller may refuse to implement it.
Custom Products are goods referred to in Article 38(1)(3) of the Polish Consumer Rights Act where they meet the conditions specified in that provision.
The rules for withdrawal from a Contract concerning a Custom Product are set out in § 9.

§ 6. Prices and Payments

The Product price is stated on the Product page.
Prices shown to Consumers are gross prices and include taxes charged by the Seller under the rules applicable to the transaction.
Before placing an Order, the Buyer is informed of the total Product price, delivery costs and all other amounts payable to the Seller.
The Store may display prices in different currencies. The currency applicable to an Order is stated before it is placed.
Available payment methods are displayed during each Order process and may include:

a) bank transfer,
b) payment card,
c) quick online payments processed by payment providers available in the Store.

Electronic payments may be processed by external payment providers, particularly Przelewy24 or Autopay, according to the methods currently available in the Store.
Use of a payment provider’s services may be subject to that provider’s terms and conditions.
For a standard bank transfer, payment should be made within the period stated in the Order confirmation or, if no period is stated, within five days of acceptance of the Order for fulfilment.
If payment is not received, the Seller may contact the Buyer to establish whether the Order should still be fulfilled.
The Seller may cancel the Order if an additional payment deadline expires without payment.
The Seller issues a sales document in accordance with applicable law.
An invoice may be issued electronically where legislation and the way the Order was placed permit this.

§ 7. Order Fulfilment and Delivery

The estimated production time is stated on the Product page or agreed individually with the Buyer.
Production time is the period required to prepare or manufacture the Product for dispatch and is separate from transit time.
For made-to-order Products, the production period generally begins when the required payment is credited. For a Custom Product, it also depends on confirmation of the final specification if that occurs later.
If a Product’s stated production time differs from that of other Products, the time stated on its page when the Order is placed is binding.
An Order containing Products with different production times may be dispatched together once all Products are ready or in several shipments, as communicated to the Buyer.
The Seller delivers within Poland and to European Union countries and the United Kingdom, subject to delivery availability for the Product and country displayed during the Order process.
Delivery within Poland is free unless otherwise stated for the Product or during the Order process.
Delivery costs to other countries are stated before the Order is placed.
For deliveries outside the European Union customs territory, particularly to the United Kingdom, local import taxes, customs duties or administrative charges may be levied by destination-country authorities or the carrier. Unless expressly stated otherwise before the Order is placed, these charges are not included in the price collected by the Seller and may be payable by the Buyer.
Delivery is made by carriers available for the Product and delivery destination.
Large Products may be transported using services suited to their dimensions, including pallet transport, a furniture carrier or another specialist transport service.
The Buyer should ensure that the shipment can be received at the stated address.
If a shipment is not collected for reasons attributable to the Buyer and is returned to the Seller, the Seller may charge the Buyer the actual and reasonable costs of reshipment, subject to Consumer rights under mandatory law.
For Consumers, the risk of accidental loss or damage passes when the Product is handed over to the Consumer or a third party designated by them other than the carrier.
If the Consumer independently chooses a carrier not offered by the Seller, the risk may pass when the Product is handed over to that carrier, in accordance with applicable law.

§ 8. Damage in Transit

The Seller exercises due care to ensure that Products are properly protected for transport.
The Buyer is advised to inspect the shipment upon receipt.
If the packaging shows visible signs of damage, the Buyer is advised to:

a) photograph the packaging before opening it,
b) inspect the Product where possible,
c) complete a damage report with the carrier,
d) retain the packaging and protective materials until the matter is resolved,
e) notify the Seller as soon as reasonably possible.

If damage is discovered after opening the shipment, the Buyer is advised to photograph the Product and packaging and send the photographs to the Seller.
Completing a damage report and reporting damage to the carrier significantly assists the Seller in pursuing claims against the transport company.
The absence of a damage report, failure to inspect the shipment in the courier’s presence or acceptance of the shipment does not deprive the Consumer of statutory rights against the Seller.
For Consumers, complaints about Products damaged in transit are handled under § 10.

§ 9. Right to Withdraw from the Contract

A. Standard Products

A Consumer who concludes a distance Contract through the Store may withdraw without giving a reason within 14 days, subject to statutory exceptions.
The rights in this section also apply to Entrepreneurs with Consumer Rights to the extent provided by law.
The withdrawal period begins on the day the Consumer or a third party designated by them other than the carrier takes possession of the Product.
For a Contract covering multiple Products delivered separately, in batches or in parts, the period begins when the last Product, batch or part is received.
Sending the withdrawal notice before the period expires is sufficient to meet the deadline.
The notice may be sent:

By email: pracownia@vinylvibe.pl

or in writing to:

Pracownia Krystian Liberadzki
ul. Lipowa 48
96-126 Godzianów
Poland.

The Consumer may use the model withdrawal form attached to these Terms and Conditions, but this is not mandatory.
The Consumer should return the Product no later than 14 days after informing the Seller of withdrawal.
Sending the Product before the period expires is sufficient to meet the deadline.
The Product should be returned to:

Pracownia Krystian Liberadzki
ul. Lipowa 48
96-126 Godzianów
Poland.

The Consumer bears the direct return costs unless the Seller agrees to bear them or failed to inform the Consumer of their obligation to pay them.
Due to the size and weight of some furniture, certain Products cannot be returned by ordinary post.
For such Products, the Consumer is informed of the estimated return cost before placing the Order, particularly on the Product page, in the basket or by another means allowing them to read it before concluding the Contract.
The Consumer should adequately protect the Product for return transport. Use of the original packaging and protective materials is recommended if available, but possession of the original packaging is not a condition for exercising the right of withdrawal.
The Consumer may inspect the Product as necessary to establish its nature, characteristics and functioning.
The Consumer is liable for any diminished value resulting from handling beyond what is necessary to establish the Product’s nature, characteristics and functioning.
The Seller will refund payments received under the withdrawn Contract, including the cost of the least expensive standard delivery method offered, no later than 14 days after receiving the withdrawal notice.
If the Consumer selected a more expensive delivery method than the least expensive standard method offered, the Seller is not required to refund the additional cost arising from that choice.
The Seller may withhold reimbursement until the Product is received or the Consumer provides proof of return, whichever occurs first.
Reimbursement will use the same payment method used by the Consumer unless they expressly agree to another method that incurs no additional cost.

B. Custom Products

Under Article 38(1)(3) of the Polish Consumer Rights Act of 30 May 2014, the right to withdraw from a distance Contract does not apply to a Contract for non-prefabricated goods made to the Consumer’s specifications or to meet their personalised needs.
This exception may apply particularly to furniture made:

a) to dimensions provided by the Buyer that differ from the standard offering,
b) to an individual design,
c) with individual changes to construction or the arrangement of shelves, drawers or dividers,
d) with individual fittings or personalisation,
e) in another non-standard version specially agreed for the Buyer.

The Seller will inform the Buyer before the Contract is concluded if the Product’s individual specification means that the statutory right of withdrawal does not apply.
The mere fact that a Product is handmade or production starts only after an Order is placed is not, by itself, grounds to exclude the right of withdrawal.
Exclusion of the right of withdrawal for a Custom Product does not restrict the Consumer’s right to complain if the Product does not conform to the Contract.

§ 10. Complaints and Product Conformity with the Contract

The Seller must provide the Consumer with a Product that conforms to the Contract.
For Contracts with Consumers and Entrepreneurs with Consumer Rights, the Seller’s liability for conformity is governed particularly by the Polish Consumer Rights Act of 30 May 2014.
The Seller is liable for a lack of conformity existing at delivery and becoming apparent within two years of delivery, unless the law provides a longer liability period.
A Product conforms to the Contract where, in particular, its description, type, quantity, quality, completeness, functionality and other agreed characteristics conform to the Contract.
If a Product lacks conformity, the Consumer may request repair or replacement under the Consumer Rights Act.
The Seller may replace a Product when repair is requested or repair it when replacement is requested if the Consumer’s chosen remedy is impossible or would involve disproportionate costs compared with the alternative remedy.
If both repair and replacement are impossible or would involve disproportionate costs, the Seller may refuse to bring the Product into conformity by these means, under the conditions prescribed by law.
In circumstances specified by law, the Consumer may request a price reduction or, if the lack of conformity is significant, withdraw from the Contract.
The Consumer may exercise the right to a price reduction or withdrawal particularly where:

a) the Seller has refused to bring the Product into conformity,
b) the Seller has not brought the Product into conformity,
c) the lack of conformity persists despite an attempted repair or replacement,
d) the lack of conformity is sufficiently significant to justify a price reduction or withdrawal without first seeking repair or replacement,
e) the Seller’s statement or the circumstances indicate that conformity will not be achieved within a reasonable time or without excessive inconvenience to the Consumer.

The Consumer may not withdraw if the lack of conformity is insignificant.
The Seller bears the costs of repair or replacement, including transport, labour and materials, in accordance with applicable law.
The Consumer makes the Product available for repair or replacement. The Seller collects it at their own expense where required by law.
A complaint may be made in any form. To facilitate handling, the Seller recommends submitting it:

By email: pracownia@vinylvibe.pl

or through the contact form available in the Store.

It is helpful to include:

a) the Buyer’s first and last name,
b) the Order number or other information identifying the purchase,
c) a description of the lack of conformity,
d) when it was noticed,
e) the remedy requested,
f) contact details.

For damage visible in photographs, the Seller may request photographic evidence if it helps establish the nature of the problem and speeds up complaint handling.
The absence of a receipt or invoice is not, by itself, grounds to refuse a complaint if the purchase can be proved otherwise.
The Seller will respond to a Consumer complaint within 14 days of receipt.
Failure to respond within the statutory period has the consequences prescribed by applicable law.
The response will be provided on paper or another durable medium, particularly by email.
The natural differences in solid wood texture, grain and shade described in § 3 do not, by themselves, constitute a lack of conformity if they fall within the material’s natural characteristics and the Product meets the agreed specification.
Damage caused exclusively by the following is not considered a lack of conformity:

a) use contrary to the Product’s intended purpose or supplied instructions,
b) improper care or maintenance,
c) mechanical damage occurring after handover and unrelated to a lack of conformity existing at delivery,
d) water, high temperatures, excessive humidity, fire or other external factors where the Product was not intended for such conditions,
e) modifications or repairs carried out by the user in a way that damages the Product.

Paragraphs 20–21 do not restrict Consumer rights under mandatory law.
The Seller does not provide a separate commercial guarantee unless expressly stated for a particular Product. The absence of an additional guarantee does not affect statutory liability for Product conformity.

§ 11. Customer Account and Electronically Supplied Services

The Seller may provide electronic services free of charge through the Store, particularly:

a) access to the Order form,
b) access to the contact form,
c) maintenance of a Customer Account,
d) the ability to publish reviews,
e) delivery of the Newsletter.

Use of the Order form is a one-off service ending when the Order is placed or the purchasing process is abandoned earlier.
Use of the contact form ends when the message is sent.
Creating a Customer Account is voluntary and not required to purchase.
The Account provides access particularly to details supplied by the Buyer and Order history to the extent supported by the Store’s system.
The Buyer should protect Account login details from unauthorised persons.
The User may terminate their Account at any time without charge using the Store’s available functions or contacting the Seller at pracownia@vinylvibe.pl.
The Newsletter provides information about Vinyl Vibe by email, particularly news, products, content and promotions.
Newsletter subscription is voluntary.
The User may unsubscribe at any time using the link in a message or contacting the Seller.
The User must not transmit content through the Store that is unlawful, infringes third-party rights, contains malicious software or may disrupt the Store’s operation.
Complaints about electronic services may be sent to pracownia@vinylvibe.pl.
The Seller handles complaints about electronic services without undue delay and no later than within 14 days.

§ 12. Product Reviews

The Store may allow Users to publish Product ratings and reviews.
Reviews should concern the Product or experience of using it and must not contain content that:

a) is unlawful,
b) is offensive or incites hatred,
c) infringes third-party rights,
d) includes third-party personal data without a legal basis,
e) constitutes spam or advertising unrelated to the Product,
f) is knowingly false or misleading.

The Seller may moderate reviews before or after publication to the extent necessary to remove content contrary to these Terms and Conditions or the law.
The Seller does not remove or hide reviews solely because they contain a critical or negative assessment of the Product.
Reviews published in the Store are not automatically presented as coming exclusively from people who purchased the Product in the Store, unless a specific review is explicitly marked as a verified purchase.
A verified-purchase label means that the Seller or Store system has performed verification linking the review’s author to the relevant Order.
The Seller does not commission fictitious reviews or present reviews as Consumer reviews without taking reasonable steps to verify their origin where they are presented as verified.

§ 13. Personal Data and Cookies

The controller of Users’ and Buyers’ personal data is:

Pracownia Krystian Liberadzki
ul. Lipowa 48
96-126 Godzianów
NIP 8361819783.

Personal data is processed particularly to:

a) handle Orders and perform Contracts,
b) maintain Customer Accounts,
c) handle contact with Users,
d) process complaints and returns,
e) fulfil tax and accounting obligations,
f) establish, exercise or defend legal claims,
g) send the Newsletter if the User uses this service,
h) fulfil other purposes described in the Privacy Policy.

Detailed information about legal bases, retention periods, recipients, data subject rights, possible transfers outside the European Economic Area and cookie use is provided in the current Privacy and Cookie Policy available in the Store.
The rules for non-essential cookies should reflect the User’s choices through the consent management mechanism available in the Store.

§ 14. Out-of-Court Dispute Resolution

The Seller first seeks an amicable resolution of disputes relating to Order fulfilment.
After the complaint procedure has been exhausted, the Consumer may use available out-of-court consumer dispute resolution procedures.
The Consumer may seek assistance particularly from the competent municipal or district consumer ombudsman, the Polish Trade Inspection or other consumer protection bodies.
Information about out-of-court consumer dispute resolution and a list of authorised entities is available on the website of the Polish Office of Competition and Consumer Protection.
For cross-border disputes, the Consumer may also seek assistance from the European Consumer Centre.
The Seller’s participation in a particular out-of-court dispute resolution procedure requires their consent unless participation is mandatory by law.
If the complaint does not resolve the dispute, the Seller provides the Consumer with legally required information about the competent authorised entity and the Seller’s position on participation in an out-of-court procedure.

§ 15. Provisions for Business Buyers

This section applies only to Business Buyers who are neither Consumers nor Entrepreneurs with Consumer Rights.
For Business Buyers, the Seller’s liability under the statutory warranty for defects provided for in the Polish Civil Code is excluded to the fullest extent permitted by applicable law.
The Business Buyer must inspect the shipment and Product as soon as possible after receipt and immediately notify the Seller of visible transport damage or quantity shortages.
The parties should cooperate in preparing documentation needed to pursue claims against the carrier.
For delays caused by circumstances beyond the Seller’s control that could not reasonably have been foreseen or avoided, the Seller is not liable to the Business Buyer for lost profits arising solely from the delay, to the extent permitted by law.
The Seller’s liability to the Business Buyer for lost profits is excluded to the extent permitted by applicable law, unless the damage was caused intentionally.
Disputes between the Seller and the Business Buyer will be heard by the court with territorial jurisdiction over the Seller’s registered place of business where the law permits such an agreement on jurisdiction.
These limitations do not apply to Consumers or Entrepreneurs with Consumer Rights to the extent that the law grants them consumer protection.

§ 16. Changes to the Terms and Conditions

The Seller may amend these Terms and Conditions for important reasons, particularly:

a) changes in applicable law,
b) changes in payment or delivery methods,
c) changes in Store functionality,
d) introduction of new electronic services,
e) the need to remove ambiguities or adapt to technological changes,
f) changes to the Seller’s details.

Changes do not affect Sales Contracts concluded before the amendment takes effect. Such Contracts remain subject to the Terms and Conditions in force when concluded.
For ongoing services such as the Customer Account or Newsletter, the User will be informed sufficiently in advance of changes affecting their rights or obligations.
If the User does not accept amended terms for an ongoing service, they may terminate it before the changes take effect.

§ 17. Final Provisions

Matters not governed by these Terms and Conditions are subject to applicable Polish law, particularly:

a) the Polish Civil Code Act of 23 April 1964,
b) the Polish Consumer Rights Act of 30 May 2014,
c) the Polish Act on the Provision of Electronic Services of 18 July 2002,
d) personal data protection legislation, including the GDPR,
e) other applicable provisions of Polish and European Union law.

The choice of Polish law does not deprive the Consumer of protection under mandatory provisions of the law of their country of habitual residence where applicable law grants such protection.
No provision is intended to exclude or restrict Consumer rights under mandatory law.
If any provision is invalid or ineffective, the remaining provisions remain valid.
Consumer disputes will be heard by the court having jurisdiction under applicable law.
These Terms and Conditions are effective from 7 September 2026.